Thank you for contacting The New York Times. We appreciate your business and are always happy to helpAlisha B:
Thank you for contacting The New York Times. My name is Alisha, how can I help you today?
I'm canceling my subscription
sorry to see they require you counsel me first
that's a new development
do you know when the Times started doing this?
Are you employed by them directly or are you a contractor?
sorry I'm just curious
Yes I do work for The New York Times and no unfortunately I don't know when we started doing that, but may I ask what prompts you to want to make these changes?
by changes you mean cancelling my subscription
well let's see
I think the Times has grown increasingly laughable and desperate in its reporting over the course of this year
plus it's extremely easy to steal
its only use seems to be selling wine clubs and bespoke suits to an audience of rapidly aging baby boomers and I don't need to pay to watch that particular farce
please cancel my subscription so I may do my small part to assist in its precipitous and inevitable collapse as both a business and cultural institution
We do value your feedback and I will get this passed along for you. Alright, I have processed your request. Keep in mind you are able to have a copy of this transcript emailed to you at the end of this chat. Thank you for being the best part of The New York Times, have a wonderful day.
I would love a transcript actually
You are so welcome. Once the chat ends there will be a survey. Within the survey it will ask you do you want a copy of the transcript emailed to you and you will click yes.
You are welcome.
Thank you for chatting with us.
the background image for this page
was taken from a mugshot newspaper
called Crime Times printed
somewhere in the south,
'paper of record'